Privacy Policy

Last updated: December 2024

Introduction

Second Wave Technologies LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect the following types of information:

  • Contact Information: Name, email address, company name when you contact us or fill out forms
  • Usage Data: Information about how you interact with our website, including pages visited and time spent
  • Interactive Tool Data: When you use our Solution Architect tool, we collect the industry and process descriptions you provide to understand market needs and improve our services
  • Technical Data: IP address, browser type, device information, and cookies

How We Use Your Information

We use your information to:

  • Respond to your inquiries and provide customer support
  • Improve our website and services
  • Send relevant communications about our products (with your consent)
  • Comply with legal obligations

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

Third-Party Services

We use the following third-party services:

  • Google Analytics: We use Google Analytics to understand how visitors interact with our website, including page views, tool usage, and general engagement patterns. Google Analytics may use cookies and collects anonymized data. See Google's Privacy Policy.
  • Calendly: For scheduling consultations. See Calendly's Privacy Policy.
  • Vercel: For website hosting. See Vercel's Privacy Policy.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Request data portability

Cookies

Our website may use cookies and similar technologies to enhance your experience. You can control cookie settings through your browser preferences.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated revision date.

Contact Us

If you have questions about this privacy policy or our data practices, please contact us at hello@secondwavetech.com